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Refund & Return Policy

Introduction

Effective Date: [Insert Date]Thank you for shopping with Psalms for Kids! We strive to provide high-quality products and services. However, if you are not completely satisfied with your purchase, we are happy to help guide you through our return process. Please read the following Return Policy carefully for more information on how to return your items.

Cancellation & Refund

OUR RETURN POLICY IS SIMPLE
We accept returns on most items purchased on our website, provided they meet the criteria outlined below. Returns must be made within 14 days of the date you receive your order. Please note that certain items may be excluded from returns, as specified in the product descriptions.
Within 14 days of receipt of your order, you may return any of the following items for a full refund of the purchase price (the cost to return the item will be your responsibility): any book in its original condition. Any unopened media (music CD, DVD, VHS tape, video game, or software) and any other merchandise that’s in new and unused condition apparel and gift items

Please note that we can process returns and refunds only for items that fall within our return policy guidelines and were purchased from psalmsforkids.com.

  • Eligibility for Return
    To be eligible for a return, the following conditions must be met:Items must be in new, unused, and resellable condition. Items must be returned in their original packaging, including all tags, labels, and accessories (if applicable).Proof of purchase (order confirmation or receipt) is required for all returns. Items must not have been used, washed, or altered in any way.
  • The item is unused, in original packaging
  • The item is not a final sale or custom/personalized product
  • You have proof of purchase (order number or receipt)
  • Non-Returnable Items
    The following items are not eligible for return:
  • Digital downloads
  • Personalized items
  • Sale or clearance items
  • Opened books or used apparel

Return Process

To initiate a return:

1. Email info@psalmsforkids.com with your order number and reason for return.

2. Wait for confirmation and return instructions.

3. Ship the item back to the provided address. You are responsible for return shipping unless the item arrived damaged or there was an error on our part.

Refunds

Once we receive and inspect the returned item,
Approved refunds will be issued to your original payment method within 5–10 business days.
We will notify you once the refund has been processed.

Please note that we can process returns and refunds only for items that fall within our return policy guidelines and were purchased from psalmsforkids.com.

Exchanges

We do not currently offer direct exchanges. If you'd like a different item, please return your original purchase (if eligible) and place a new order.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of receiving it. We’ll make it right — either through a replacement, store credit, or a full refund.

Contact Us
If you have any questions regarding returns, please feel free to contact us at [info@psalmsforkids.com] or visit our [www.psalmsforkids.com]. By following these guidelines, we aim to make your return experience as smooth and efficient as possible. Thank you for shopping with Psalms for Kids!

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